I havent been in Atlanta long and being a single female in a state where you really dont know alot of people is hard. Especially when it comes to trusting anyone. I had asked around to see if I can find a decent mechanic but everyone I spoke to would say I dont know of any. My car started giving me problems and after taking it to different places and getting different answers of what it needed, I was lost and didnt know what to do. Wishing I was back home up North where I had my friends and family that i could easily call to help... I knew that wasnt going to happen so I had to make a decision asap because my car was starting to worry me! I decided to go online and do some research and look at reviews on different auto shops. I went on Yelp & the first one that caught my eye was KLM. I read the reviews of how caring, & honest they were from different females that had gone there and I decided to check it out. I emailed them with questions & within an hour I recieved a response. I made an appointment to take it in that very same day and when I arrived I was greeted with amazing customer service. The owner Luis was very humble and very professional. He took the time to answer all my questions & made me feel like he wasnt in it to make money. I felt he was genuine in helping me with my concerns of my vehicle and told me it would only take a day to repair. I was not inconvenienced in any way because I left my car that evening and it was ready for it to be picked up the next day. I wanted to share my experience because I am very pleased with their work and amazing customer service! I will definetely be a returning customer.
Hello, thank you so much for the review, we really appreciate the time you took to write this wonderful review.. Also we appreciate the opportunity on servicing your vehicle..all we want to say is thank you from me and the KLM TEAM..
- KLM Auto Center