Had my low pressure indicator light come on and it stayed on even after the tires were inflated to the correct pressure. Made an appointment with KLM thru CarMax and the problem was just a simple calibration issue. Callie at the front desk took care of me and I was there less than an hour while the issue was fixed. Only charged me $15.00 where if I had taken it to the dealer, I would have probably been charged $100 for a simple fix. I have been using KLM for 2 to 3 years now and very impressed with the service they provide. I took my Moms 2007 Honda Accord for an oil change. Louis took care of me that day and said the oil still had 80% life left before the next oil change. Very fair and transparent and that left an impression on me. If I had taken it elsewhere, they probably would have done the oil change anyway to make a quick buck. KLM does great work and is fair in their pricing. I will continue to use KLM as my auto mechanic shop.
Doug, thank you for being a loyal customer and for trusting us with your car. We're happy to hear that your recent experience with us was a positive one! It's our goal to provide excellent service at a fair price, and we're glad that you appreciate our transparent approach. We look forward to serving you again in the future. -Gratefully, KLM Auto Center
- KLM Auto Center