I've now been here three times for my car, my husband's car, and my brother-in-laws car and every time we've had an amazing experience. They take the time to listen to what's going on and what we need, they explain what they see and how to they'll fix it, and don't try to upsell (at least it doesn't feel that way). I originally went in 2024 and asked for the cheapest fix possible to just pass my emission inspection since my car has over 250,000 miles and they delivered, and the car is still good a year later! Luis is especially kind and empathetic! I really like the online system of approving the next work order and cost before they start too. Highly recommend!
Dear Holly, thank you for choosing us for all your car needs! We're thrilled to hear about your consistently positive experiences at our center. Our team genuinely cares about solving problems efficiently, without upselling unnecessary services. We appreciate your shout-out to Luis! It's great to know our online system is convenient for you too. Thank you for recommending us and we look forward to serving you again!-Gratefully, KLM Auto Center
- KLM Auto Center